As advertising and marketing efforts become increasingly ubiquitous in modern Western societies, the industry has come under criticism of groups such as AdBusters via culture jamming which criticizes the media and consumerism using advertising’s own techniques. The industry is accused of being one of the engines powering a convoluted economic mass production system which promotes consumption. Some advertising campaigns have also been criticized as inadvertently or even intentionally promoting sexism, racism, and ageism. Such criticisms have raised questions about whether this medium is creating or reflecting cultural trends. At very least, advertising often reinforces stereotypes by drawing on recognizable “types” in order to tell stories in a single image or 30 second time frame. Recognizing the social impact of advertising, MediaWatch, a non-profit women’s organization, works to educate consumers about how they can register their concerns with advertisers and regulators. It has developed educational materials for use in schools. The award-winning book, Made You Look - How Advertising Works and Why You Should Know , by former MediaWatch president Shari Graydon, provides context for these issues for young readers.

Public interest groups and free thinkers are increasingly suggesting that access to the mental space targeted by advertisers should be taxed, in that at the present moment that space is being freely taken advantage of by advertisers with no compensation paid to the members of the public who are thus being intruded upon. This kind of tax would be a Pigovian tax in that it would act to reduce what is now increasingly seen as a public nuisance. Efforts to that end are gathering momentum, with Arkansas and Maine considering bills to implement such taxation. Florida enacted such a tax in 1987 but was forced to repeal it after six months, as a result of a concerted effort by national commercial interests, which withdrew planned conventions, causing major losses to the tourism industry, and cancelled advertising, causing a loss of 12 million dollars to the broadcast industry alone.

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Cheerleaders at a pep rally

Promotion is one of the four aspects of marketing. The other three parts of the marketing mix are product management, pricing, and distribution. Promotion involves disseminating information about a product, product line, brand, or company.

Promotion comprises four subcategories:

• Advertising
• Personal selling
• Sales promotion
• Publicity and public relations

The specification of these four variables creates a promotional mix or promotional plan. A promotional mix specifies how much attention to pay to each of the four subcategories, and how much money to budget for each. A promotional plan can have a wide range of objectives, including: sales increases, new product acceptance, creation of brand equity, positioning, competitive retaliations, or creation of a corporate image.

Example

The publicity for the 40th anniversary of the 1966 NCAA Basketball championship included

1. The renaming of a city street
2. A tie-in with an autobiography with the same title
3. The screening of a film with the same title
4. The release of a breakfast cereal box with coordinated materials
5. A pep rally on a university campus
6. Media coverage

Example 2: Veranda Park

A new residential development, Veranda Park, while under construction in Orlando, Florida, USA was promoted on-site using adverisements on the construction-site fence known as Fence Mesh. A brief look at how the marketing team met the basic marketing objectives:

1. Sales Increases

Prospective customers driving or walking in proximity of the outer perimeter of the new development were made aware of the real estate available for purchase.

2. New Product Acceptance

The public was made aware of the new construction a long time before it was finished. This gave the public a chance to gradually accept the new look of this area of the neighborhood. Rather than looking at piles of dirt and construction equipment, the fence mesh treated the public to a much more thoughtful view.

3. Brand Equity

The fence mesh built brand equity by prominently portraying the development’s name in a pleasing and artistic fashion. Compare this development to one without such a fence advertisement. Prospective buyers are much more likely to remember a development with fence mesh advertising over one which does not.

4. Positioning

The fence created an extremely distinct image of the high quality type of development under construction by use of images and text describing the available services and types of real estate.

5. Corporate Image

It would be fair to say that a corporation which cared enough about the appearance of their construction site to design, install and maintain a tasteful and artistic representation of their finished product on such a large scale might be perceived in a positive light.

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e-Marketing is a type of marketing that can be defined as achieving objectives through the use of electronic communications technology such as Internet, e-mail, Ebooks, database, and mobile phone. It is a more general term than online marketing which is limited to the use of internet technology to attain marketing objectives.

Dave Chaffey, working from a relationship marketing perspective, has defined e-marketing as:

Applying Digital technologies which form online channels (Web, e-mail, databases, plus mobile/wireless & digital TV) to contribute to marketing activities aimed at achieving profitable acquisition and retention of customers (within a multi-channel buying process and customer lifecycle) through improving our customer knowledge (of their profiles, behaviour, value and loyalty drivers), then delivering integrated targeted communications and online services that match their individual needs. (Source: [1] with permission of the author)

Chaffey’s definition emphasises that:

1. It should not be the technology that drives e-marketing, but the business returns from gaining new customers and maintaining relationships with existing customers.
2. It also emphasises how e-marketing does not occur in isolation, but is most effective when it is integrated with other communications channels such as telemarketing, direct-mail, personal selling, advertising, publicity, sales promotion, and other promotional techniques.
3. Online channels should also be used to support the whole buying process from pre-sale to sale to post-sale and further development of customer relationships where this is appropriate.
4. It should be based on knowledge of customer needs developed by researching their characteristics, behaviour, what they value, and what keeps them loyal.
5. The web and e-mail communications should be personally tailored to individual buyers based on the information obtained in the research.

References

• Smith, P.R. and Chaffey, D. (2005) eMarketing eXcellence: at the heart of eBusiness. Butterworth Heinemann, Oxford, UK. 2nd edition. http://davechaffey.com/E-marketing

This guide is licensed under the GNU Free Documentation License. It uses material from the Wikipedia.

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WinFixer is a computer program that claims to have the ability to repair any computer system problem. However, due to its regular displaying of popup notifications, dubious installation (installing itself without the user’s permission), and advertisements of other products, WinFixer is generally regarded as a bogus adware program. The popup ads display insistent notifications to convince the user that something may be amiss with the computer, and WinFixer will be able to fix it, for a price.

Due to these problems, WinFixer could possibly be spyware or malware; no authoritative determination has yet been made. However, its misleading popups and forced downloads mirror the “marketing” strategies of many spyware programs. Some computers infected with this program do exhibit sluggish performance.

WinFixer’s claim:

WinFixer 2005 is useful utility to scan and fix any system, registry and hard drive errors. It ensures system stability and performance, frees wasted hard drive space and recovers damaged Word, Excel, music and video files.

In reality, WinFixer doesn’t do any of these things.

Links

Note

Most of these websites are selling products to remove WinFixer. If you intend to buy any of these products, including the well known ones (Norton and McAfee), do research on the products to make sure that they are effective and legitimate. In addition, if you prefer to remove the software yourself, please use the utmost caution when editing the registry values.

Links

• McAfee’s Entry on WinFixer
• Symantec’s Entry on WinFixer and removal instructions
• Spyware Guide’s spyware database entry on WinFixer
• WinFixer Removal Solution from Spyware Database And Removal Instructions
• Information about WinFixer from CounterSpy
• More Removal Instructions from Spyware Removal Guide
• 2-Spyware.com’s entry on WinFixer
• WinFixer/Vundo Relation
• WinFixer Virus Manual Removal - Vundo Variant
• Sysinternals’s Process Explorer

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Amazon at the Affiliate Meet Market

Early days

In the early days of affiliate marketing, there was very little control over what affiliates were doing, which was abused by a large number of affiliates. Affiliates used false advertisements, trademark bidding on search engines, forced clicks to get tracking cookies set on users’ computers, and Adware. Many affiliate programs were poorly managed.

This changed dramatically over the last few years for multiple reasons. Revenue generated online grew quickly. The e-commerce website, viewed as a marketing toy in the early days of the web, became an integrated part of the overall business plan and in some cases grew to a bigger business than the existing offline business. Many companies hired outside affiliate management companies to manage the affiliate program.

When Google, the most popular search engine on the Internet, introduced AdWords (pay-per-click advertising pioneered by Goto.com, then Overture.com and now Yahoo! Search Marketing) many Merchants became aware of the issue of trademark bidding by affiliates. The terms of service were quickly modified by most merchants and structures were put in place to monitor affiliate activities.

Adware

Adware is still an issue today, but affiliate marketers have taken steps to fight it. Merchants usually had no clue what adware was, what it does and how it was damaging their brand. Affiliate marketers became aware of the issue much quicker, especially because they noticed that adware often overwrites their tracking cookie and results in a decline of commissions. Affiliates who do not use adware became enraged by adware, which they felt was stealing hard earned commission from them. Adware usually has no valuable purpose or provides any useful content to the often unaware user that has the adware running on his computer. Affiliates discussed the issues in various affiliate forums such as ABestWeb and started to get organized. It became obvious that the best way to cut off adware was by discouraging merchants from advertising via adware. Merchants that did not care or even supported adware were made public by affiliates, which damaged the merchants’ reputations and also hurt the merchants’ general affiliate marketing efforts. Many affiliates simply “canned” the merchant or switched to a competitor’s affiliate program. Eventually, affiliate networks were also forced by merchants and affiliates to take a stand and ban adware publishers from their network.

The new Web

The rise of blogging, interactive online communities and other new technologies, web sites and services based on the concepts that are now called Web 2.0 have impacted the affiliate marketing world as well. The new media allowed merchants to get closer to their affiliates and improved communication between each other. New portals like Return on Affiliates allow affiliates, merchants, and networks to interconnect easily, on a professional and a personal level.

New developments have made it harder for unscrupulous affiliates to make money. Emerging black sheep are detected and made known to the affiliate marketing community with much greater speed and efficiency.

This guide is licensed under the GNU Free Documentation License. It uses material from the Wikipedia.

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 Telemarket Office

Early History

Telemarketing is a registered trademark owned by Nadji Tehrani who founded TeleMarketing Magazine in 1982. Prior to that, the term was used extensively in Bell System communications relating to new uses for the outbound (WATS) and inbound (Toll-Free 800) services introduced in the late 1970s. It is a form of direct marketing where a salesperson uses the telephone to solicit prospective customers to sell products or services.

Categories

There are two major categories of telemarketing: Business-to-Business and Business-to-Consumer.

Within these two categories are two other broad divisions: Lead Generation, where the objective is to obtain information and Sales, where the object is to get someone to buy something.

Within these two categories, there are two other broad categories: Outbound and Inbound. Outbound telemarketing efforts are proactive, with the marketing person making phone calls to prospects or existing customers. Inbound telemarketing efforts are reactive, where the agent processes requests for information or takes orders. The demand is generally created by advertising, publicity or the efforts out outside salespeople.

Telemarketing may be done from a company’s office, a call center or increasingly from someone’s home.

Effective telemarketing programs often involve a two or more call process: The first call (or series of calls) determines the prospect or existing customer’s needs. The final call (or series of calls) motivates the prospect or existing customer to make a purchase.

Links

• American Teleservices Association
• Federal Trade Commission Information about Telemarketing Rules and Scams
• Federal Trade Commission Do Not Call Registry
• List of State Do Not Call Lists
• Congressional Research Service (CRS) Reports regarding Telemarketing
• Telephone Preference Service - UK Do Not Call Registry
• Counterscript for use against telemarketers

This guide is licensed under the GNU Free Documentation License. It uses material from the Wikipedia.

Video: Telemarketing Avenger - Clip #28: Poor Dog

Online Marketing is marketing on the Internet. It is a type of e-marketing, which in turn is a type of e-commerce. While at first the confusion of experiments, beta versions of websites, search engines and other online devices cause marketers to consider this world of the Internet unknowable and perhaps too unpredictable, there is now a growing body of work to which marketers are now paying attention in order to develop online marketing programs. The most known tools to marketers in the mid 2000s are currently tools grouped into 2 fields: online advertising and search engine optimization. E-marketing tools used to drive visitors to a web site include:

However, marketing online is simply not offline marketing applied to a new online world. Online marketing has a slightly different character and purpose as indicated in such seminal works as The cluetrain manifesto, Purple cow, Permission marketing, and other texts of smaller nature compiled in blogs and news sites.

References

• Smith, P.R. and Chaffey, D. (2001) eMarketing eXcellence: at the heart of eBusiness. Butterworth Heinemann, Oxford, UK.
• Internet Marketing for Less Than $500 Per Year. ISBN 1885068697
• Building Your E-Bay Traffic The Smart Way. ISBN 0814472699
• The Online Copywriters Handbook. ISBN 0658020994
• The Complete Idiots Guide to Online Marketing. ISBN 078972037X

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