The creative department — the people who create the actual ads — form the core of an advertising agency. Modern advertising agencies usually form their copywriters and art directors into creative teams. Creative teams may be permanent partnerships or formed on a project-by-project basis. The art director and copywriter report to a creative director, usually a creative employee with several years of experience. Although copywriters have the word “write” in their job title, and art directors have the word “art”, one does not necessarily write the words and the other draw the pictures; they both generate creative ideas to represent the proposition (the advertisement or campaign’s key message).

The other major department in ad agencies is account services or account management. Account service employees work directly with clients and potential clients, soliciting business for the ad agency and determining what clients need and want the agency to do for them. They are also charged with understanding the clients business situation and representing those needs within the agency, so that ads can be brought to bear on the correct problem.

Previously, client services employees wrote the advertising strategy that the creative director (and teams ) would use to create the advertising. However, since the late 1960′s in the UK, and the mid-1980′s in the US, specialist account planners have been tasked with doing this. The account planner was originally employed to “represent the consumer” in the advertising i.e. find the best way to pitch the clients products to people but better understanding them, what they want and how to talk to them. Planning’s role has expanded considerably since it was originally introduced. Pleanners now brand strategists and, to a certain extent, media strategists – using consumer insights to understand where and how people are most receptive to certain messages.

The creative services department may not be so well known, but its employees are the people who have contacts with the suppliers of various creative media. For example, they will be able to advise upon and negotiate with printers if an agency is producing flyers for a client. However, when dealing with the major media (broadcast media, outdoor, and the press), this work is usually outsourced to a media agency which can advise on media planning and is normally large enough to negotiate prices down further than a single agency or client can.

In small agencies, employees may do both creative and account service work. Larger agencies attract people who specialize in one or the other, and indeed include a number of people in specialized positions: production work, [Internet] advertising, or research, for example.

An often forgotten, but extremely important, department within an advertising agency is traffic. Typically headed by a traffic manager (or system administrator), this department is responsible for a number of things. First and foremost is increasing agency efficiency and profitability through the reduction of false job starts, inappropriate job initiation, incomplete information sharing, over- and under-cost estimation, and the need for media extensions. In small agencies without a dedicated traffic manager, one employee may be responsible for managing workflow, gathering cost estimates and answering the phone, for example. Large agencies may have a traffic department of ten or more employees. Department size varies, but its importance remains the same.

This guide is licensed under the GNU Free Documentation License. It uses material from the Wikipedia.

Link campaigns are a form of online marketing and is also a method for search engine optimization. A business seeking to increase the number of visitors to its web site can ask its strategic partners, professional organizations, chambers of commerce, suppliers, and customers to add links from their web sites. Typically a link campaign involves mutual links back and forth between related sites.

Increasing the number of links to a site has two beneficial effects:

• Search engines such as Google judge the importance of a site by the number of other sites that link to it.
• The additional links result in visitors moving from the linking site to the target site.

When conducting a link campaign, the essentials steps are to identify potential link partners, request the links, and specify the link text. The value of a link depends on the traffic and reputation of the linking site, and the relevancy of its content to the target site’s content. Off topic links are generally not useful because they tend to upset visitors, and search engines may view them as link spam.

Link farms are web sites set up solely for the purpose of exchanging links. These sites are viewed dimly by search engines, and Google specifically advises webmasters not to participate in link farms:

“Linking schemes will often do a site more harm than good.”

This guide is licensed under the GNU Free Documentation License. It uses material from the Wikipedia.

Spamdexing is the promotion of irrelevant, chiefly commercial, pages through deceptive techniques and the abuse of the search algorithms. Many search engine administrators consider any form of search engine optimization used to improve a website’s page rank as spamdexing. However, over time a widespread consensus has developed in the industry as to what are and are not acceptable means of boosting one’s search engine placement and resultant traffic.

As search engines operate in a highly automated way it is often possible for webmasters to use methods and tactics not approved by search engines to gain better ranking. These methods often go unnoticed unless an employee from the search engine manually visits the site and notices the activity, or a change in ranking algorithm causes the site to lose the advantage thus gained. Sometimes a company will employ an SEO consultant to evaluate competitor’s sites, and report “unethical” optimization methods to the search engines.

Spamdexing often gets confused with legitimate search engine optimization techniques, which do not involve deceit. Spamming involves getting web sites more exposure than they deserve for their keywords, leading to unsatisfactory search results. Optimization involves getting web sites the rank they deserve on the most targeted keywords, leading to satisfactory search experiences.

When discovered, search engines may take action against those found to be using unethical SEO methods. In February 2006, Google removed both BMW Germany and Ricoh Germany for use of these practices.[1]

Legal issues

In 2002, search engine manipulator SearchKing filed suit in an Oklahoma court against the search engine Google. SearchKing’s claim was that Google’s tactics to prevent spamdexing constituted an unfair business practice. This may be compared to lawsuits which email spammers have filed against spam-fighters, as in various cases against MAPS and other DNSBLs. In January of 2003, the court pronounced a summary judgment in Google’s favor. [2]

This guide is licensed under the GNU Free Documentation License. It uses material from the Wikipedia.

Smith and Chaffey (2001) describe five key online marketing activities (the ’5Ss’) which can be applied by an organisation to implement various online marketing tactics. For example, for an e-newsletter, the 5Ss are:

• Sell – Grow sales (the e-newsletter often acts as both a customer acquisition tool and a retention tool – the lastminute.com e-newsletter has this dual role)
• Serve – Add value (give customers extra benefits online such as an online exclusive offer or more in-depth information about your products or the industry sector)
• Speak – Get closer to customers by creating a dialogue, asking questions through online research surveys and learning about customers’ preferences through tracking – which content are people most interested in.
• Save – Save costs (of print and post if you have a traditional offline e-newsletter can you reduce print runs or extend it to those customers you can’t afford to communicate with)
• Sizzle – Extend the brand online. A newsletter keeps the brand ‘front-of-mind’ and helps reinforce brand values. Added value can also be delivered by the e-newsletter by informing and entertaining customers.

Capturing attention of potential customers can be as simple as advertising using some of the new advertising tools the online world provides, such as advertising on search engines, but it can also be about configuring more remarkable methods that tend to spread across many sites and capturing the imagination of many people in the process. There are at least three major configurations of links and tools that have been used to capture attention online: funnel building, buzz marketing and cool tools.

Building a sales funnel requires working with search engine optimization, email newsletter distribution, discussion board entries, advertisements, affiliate activities and more. In fact, any way that additional links can be provided so that a potential customer can begin a conversation with a business, is educated about that business’ products/services, or is provided with concepts and propositions that will eventually lead to a sale. A funnel is usually laid down over time and is the result of continuous activity of marketers in online activities.

Buzz marketing tends to be a much quicker process and tends to involve less activity on behalf of marketers and requires attention of people online to spread by word-of-mouth, word-from-keyboards, to be fascinated or intrigued. Purple cow was sold largely through buzz marketing that spread by blogs relatively quickly.

Another tactic of gaining attention online is through the development and release of a cool tool. A cool tool is something that captures the imagination of the online browsing public and it is thought to be so cool that it should be shared with online friends. This could be a video clip, standalone software that is cute such as a cartoon character that lives on a users screen, or some other device that is used often for a specific purpose, such as 3Ms Post-it Notes.

Right in the middle of a new marketing practice is eBay with its datafeed marketing. Essentially a store owner sets up his/her data in eBay and then by way of feeds make this data available to advertising avenues, such as Froogle, Yahoo Product Search and about another twenty of thirty other sites that take datafeeds. All the advertising feed services point the prospective purchaser to the eBay auction. This is perhaps a little like building a sales funnel as described above, however, it uses a specific technology that enables ease of use.

Marketing on the internet requires that one be found using keyword searches or some form of online advertising. In any case the trick to being successful in Online Marketing is being found within the top 30 search results. There are 3 ways that one can be found. 1.) natural search engine ranking (70% of searchers will skip over sponsored results and start with the naturally ranked sites) 2.) Paid inclusion and 3.) Pay per click. Due to the extreme difficulty of achieving a natural high ranking on a major search engine most companies opt for #’s 2 and 3 for their online marketing. Unfortunately the 3rd option is very costly and only the most well heeled companies can afford to market online via pay per click.

What is true of Online Marketing today is that one must pay to play. Since the dot com bust several years ago search engines have discerned that in order to survive and thrive they must generate significant revenue. At first the hope was that banner advertising would be sufficient to fill the search engine coffers but it soon became evident that searchers did not respond to banners. It then became evident that there were 2 primary ways to create income for search engines and online directories. Thus paid inclusion and pay per click were born!

Recently potential greed-related challenges have emerged. There are companies that create false hits and traffic. Most recently Google has been sued for click fraud. [1] Whether or not the charges prove to be true, actions like this make people think twice about using pay per click as part of their online marketing package.

Semantic logic will allow searchers to use not just keywords to search, but rather they will search using common language. This is a big departure from the crude Boolean logic which has served the Internet searching community for the last decade.

This guide is licensed under the GNU Free Documentation License. It uses material from the Wikipedia.

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Affiliate Marketing is a popular method of promoting web businesses in which an affiliate is rewarded for every visitor, subscriber and/or customer provided through his efforts. It is a modern variation of the practice of paying finder’s-fees for the introduction of new clients to a business. Compensation may be made based on a certain value for each visit (Pay per click), registrant (Pay per lead), or a commission for each customer or sale (Pay per Sale), or any combination.

The most attractive aspect of affiliate marketing, from the merchant’s viewpoint, is that with this pay for performance model, no payment is due to an affiliate until results are realized.

Some e-commerce sites run their own affiliate programs while other e-commerce vendors use third party services provided by intermediaries to track traffic or sales that are referred from affiliates. Some businesses owe much of their growth and success to this marketing technique, although research has shown in general the increase to be approximately 15-20% of online revenue.

Some advertisers offer multi-tier affiliate programs that distribute commission into a hierarchical referral network of sign-ups and sub-affiliates. In practical terms: publisher “A” signs up the affiliate program with an advertiser and gets rewarded for the agreed activity conducted by a referred visitor. If publisher “A” attracts other publishers (“B”, “C”, etc.) to sign up for the same affiliate program using her sign-up code all future activities by the joining publishers “B” and “C” will result in additional, lower commission for publisher “A”.

Snowballing, this system rewards a chain of hierarchical publishers who may or may not know of each others’ existence, yet generate income for the higher level signup. Most affiliate programs are simply one-tier.

Merchants who are considering adding an affiliate strategy to their online sales channel should research the different technological solutions available to them. Some types of affiliate management solutions include: standalone software, hosted services, shopping carts with affiliate features, and third party affiliate networks.

In its early days many internet users held negative opinions of affiliate marketing due to the tendency of affiliates to use spam to promote the programs in which they were enrolled. As affiliate marketing has matured many affiliate merchants have refined their terms and conditions to prohibit affiliates from spamming.

Currently there is much debate around the affiliate practice of Spamdexing and many affiliates have converted from sending email spam to creating large volumes of autogenerated webpages each devoted to different niche keywords as a way of SEOing their sites with the search engines. This is sometimes referred to as spamming the search engine results. Spam is the biggest threat to organic Search Engines whose goal is to provide quality search results for keywords or phrases entered by their users. Google’s algorithm update dubbed “Big Daddy” in February 2006 which was the final stage of Google’s major update dubbed “Jagger” which started mid-summer 2005 specifically targeted this kind of spam with great success and enabled Google to remove a large amount of mostly computer generated duplicate content from its index.

This guide is licensed under the GNU Free Documentation License. It uses material from the Wikipedia.